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Hello, Support.

I purchased "Eden Does.. Brittany Bardot Hardcore Pee Prolapse Fisting" and downloaded in in 1080 and in HD. In both cases the picture and the sound (at least on my end) are not in sync unfortunately! Maybe you can take a look and fix it? Thank you, in advance.

Hi, does this happen for you with streaming as well or only download?

Hello, (Mr.) Kapwn.

To be honest with you, i hardly watch them online, i mean in the Pornbox. I download them and watch them on my PC respectively Laptop. Therefore i checked it after your note, it's also out of sync there.

It works for me with streaming...
I will try downloading then just to double check.

Is that throughout the whole scene or just some parts?

Even the downloaded version seems fine.

Maybe the program you use to play it have some delay?
Could you try from a different one maybe? Or try downloading again. I have not came across this problem.

Thank you, for your replies! Ok, i'll download it again and i'll let you know then.

Hmm, as you said Kapwn, maybe the program that i use to play it has some delay. First time that i noticed it, all the other videos that i downloaded and watched before, are in sync. It's a pity, however, thank you for your notes and replies!

littlejohn71174 wrote:Hmm, as you said Kapwn, maybe the program that i use to play it has some delay. First time that i noticed it, all the other videos that i downloaded and watched before, are in sync. It's a pity, however, thank you for your notes and replies!

Have you tried watching a previously downloaded video again? If you find they now demonstrate the same issue it would suggest something else has changed...

No, previously downloaded videos don't demonstrate the same issue. It can't be helped in that case, i guess. However, thank you for your remark as well Ultra Gape!

Do you want to return the scene for tickets? It's the least we can do.

I am at my wit's end about this issue.

Hello, Kapwn.

That would be nice of you to do so! But how do i return a scene? Do you remove them (from your end) from my library/Pornbox? What should i say, i can't fully enjoy it, sorry! Thank you!

I trust there's nothing unusual about the audio format/codec that the Eden Does studio uses?

littlejohn71174 wrote:Hello, Kapwn.

That would be nice of you to do so! But how do i return a scene? Do you remove them (from your end) from my library/Pornbox? What should i say, i can't fully enjoy it, sorry! Thank you!

I have refunded the scene in tickets and took it from your library.

Thank you (once again) Kapwn!