Page 1 of 1

Still charged despite cancelling recurring payment

PostPosted: Wed Oct 19, 2022 3:16 pm
by JonnyMcjonny
I cancelled my recurring charge to my card and received acknowledgement. However I have still been charged £20.53 this month, and not even received any tickets. Please either refund this £20.53 or at least give me a months tickets.

Re: Still charged despite cancelling recurring payment

PostPosted: Thu Oct 20, 2022 10:30 pm
by Kapwn
Hello,

Your recurring is, indeed, cancelled. This purchase you are talking about is for a non-recurring payment of 20 tickets, which were already used minutes after the purchase.

You can check your subscription information by clicking on the expiration date of your membership at Pornbox.com in the dropdown menu. Top right corner when you click on your username. It is possible to cancel your recurring there as well.

The link to your subscription information is also : https://pornbox.com/application/member/subscription

You can also check your transactions at https://gtfcharge.com/