My subscription keeps cancelling
Posted: Sun Jul 24, 2022 3:45 ameven after I try and reactivating?
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Posted: Sun Jul 24, 2022 3:45 amRe: My subscription keeps cancelling
Posted: Mon Jul 25, 2022 6:58 amYou should contact Support, it happened to me a lot too. They will help and guide you.
Re: My subscription keeps cancelling
Posted: Mon Jul 25, 2022 11:48 amJEYjosbizarreadventure wrote:even after I try and reactivating?
I have cancelled your membership manually. You can now purchase a new one.
You do not lose anything in the process. Your scenes are still yours and your tickets as well.
Re: My subscription keeps cancelling
Posted: Mon Jul 25, 2022 8:55 pmI already reloaded twice after it said to reactivate. Is there any way for you guys to restart? I don't want to spend another $80 so soon after spending $160
Re: My subscription keeps cancelling
Posted: Mon Jul 25, 2022 8:56 pmxxxVIPERxxx wrote:You should contact Support, it happened to me a lot too. They will help and guide you.
I've been trying for 7-8 weeks and no response
Re: My subscription keeps cancelling
Posted: Tue Jul 26, 2022 3:09 pmJEYjosbizarreadventure wrote:I already reloaded twice after it said to reactivate. Is there any way for you guys to restart? I don't want to spend another $80 so soon after spending $160
You keep buying Reload of tickets.
That is not a membership. If you want a subscription, please purchase the 3 month TKT membership - that is what you previously had.
Re: My subscription keeps cancelling
Posted: Tue Jul 26, 2022 4:13 pmExcept as I said, I couldn't due to a bug on your site's end? It kept saying reactivate and then deactivating my subscription? I should have had a new sub 2 weeks ago
Re: My subscription keeps cancelling
Posted: Tue Jul 26, 2022 4:35 pmI have cancelled the membership manually.
You should be able to purchase it now. I cannot reinstate the membership for you and charge your card.
You should be able to purchase it now. I cannot reinstate the membership for you and charge your card.