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Hi I don't know what happened, but yesterday I owned about ~1900 scenes. I just logged in and my Library is empty with a message saying "Become a member to get access to the scenes you like" Is this some sort of a bug? I'd love if you could help me fix this.

I also had around 11 tkts left from this month, that's gone too.

I assume you paid for a membership subscription and automatically PB added all the free scenes to you library (these +1900 scenes) and now your membership ended.

When your membership subscription ends, all these free scenes are gone from your library, basically all these scenes are content available only with a membership.

About yours 11TKT, i cant anwser for that, did you bought some scene?

misangrenegra2 wrote:I assume you paid for a membership subscription and automatically PB added all the free scenes to you library (these +1900 scenes) and now your membership ended.

When your membership subscription ends, all these free scenes are gone from your library, basically all these scenes are content available only with a membership.

About yours 11TKT, i cant anwser for that, did you bought some scene?

I am not talking about a studio membership, I spent well over 1500 premium tkts on GIO, SZ... scenes and they're all gone

jb10461 wrote:

misangrenegra2 wrote:I assume you paid for a membership subscription and automatically PB added all the free scenes to you library (these +1900 scenes) and now your membership ended.

When your membership subscription ends, all these free scenes are gone from your library, basically all these scenes are content available only with a membership.

About yours 11TKT, i cant anwser for that, did you bought some scene?

I am not talking about a studio membership, I spent well over 1500 premium tkts on GIO, SZ... scenes and they're all gone

Sorry, i misunderstood your case. I'll hope the admins solve your issues soon.

jb10461 wrote:Hi I don't know what happened, but yesterday I owned about ~1900 scenes. I just logged in and my Library is empty with a message saying "Become a member to get access to the scenes you like" Is this some sort of a bug? I'd love if you could help me fix this.

Hello, please check your mailbox, there should be a message from our support explaining the situation.

Kapwn wrote:

jb10461 wrote:Hi I don't know what happened, but yesterday I owned about ~1900 scenes. I just logged in and my Library is empty with a message saying "Become a member to get access to the scenes you like" Is this some sort of a bug? I'd love if you could help me fix this.

Hello, please check your mailbox, there should be a message from our support explaining the situation.

The pornbox inbox? I don't see anything

Your personal mailbox.

What's going on here???!!! Where are all the scenes????!!!!
Since the 1st of July all my tickets are gone and somebody frauded my creditcard by buying tickets at my account, then buying scenes and downloading them.
I posted at pornbox inbox about this but nobody answered untill now!!!!!
Right now my tickets are gone and some money!!!!!

Where can I find my personal mailbox? Or do you mean the mailbox from my email?

I can't buy new scenes from Giorgio's Grandi's studio in the store, newest scene is one month old.
What is going on.

borgiehartmanususus wrote:I can't buy new scenes from Giorgio's Grandi's studio in the store, newest scene is one month old.
What is going on.

Your version of PornBox is most likely set to "Anal Porn" - correct?

If you switch to "Regular Porn" you will 100% see all the scenes.
The "Anal Porn" version of PB is fixed though.

RedBaron wrote:What's going on here???!!! Where are all the scenes????!!!!
Since the 1st of July all my tickets are gone and somebody frauded my creditcard by buying tickets at my account, then buying scenes and downloading them.
I posted at pornbox inbox about this but nobody answered untill now!!!!!
Right now my tickets are gone and some money!!!!!

I cannot find the account you are talking about. It is not linked to your profile here.

Could you please send a message to support@pornbox.com?

RedBaron wrote:Where can I find my personal mailbox? Or do you mean the mailbox from my email?

You can find your personal mailbox when you login to your email. That is what I meant. He was contacted by our support team on his email.