Page 1 of 1
Direct Messaging System Not Working?
Posted:
Fri May 13, 2022 8:46 pmby CursedLemon
Hey, I'm unable to DM any studios despite having bought many scenes this month and being a member? I messaged pornbox support via DM 3 days ago but no reply there either, what's going on?
Re: Direct Messaging System Not Working?
Posted:
Sat May 14, 2022 7:58 amby dap-addict
+ 1I montier that many times here, but no reaction.
Whats up with that feature?
Re: Direct Messaging System Not Working?
Posted:
Sat May 14, 2022 12:11 pmby cumdump
CursedLemon wrote:Hey, I'm unable to DM any studios despite having bought many scenes this month and being a member? I messaged pornbox support via DM 3 days ago but no reply there either, what's going on?
Did you type in Studio name?
Re: Direct Messaging System Not Working?
Posted:
Sat May 14, 2022 4:05 pmby CursedLemon
cumdump wrote:CursedLemon wrote:Hey, I'm unable to DM any studios despite having bought many scenes this month and being a member? I messaged pornbox support via DM 3 days ago but no reply there either, what's going on?
Did you type in Studio name?
Yes, it doesn't matter what I studio I try I get the same message:
Re: Direct Messaging System Not Working?
Posted:
Mon May 16, 2022 8:42 amby dap-addict
cumdump wrote:Did you type in Studio name?
I can't type a studio name, but I can chose one.
I have 3 options - plus support.
Again tried to send each of them as test message and nothing worked.
Didnt get a message like CL, though. Just nothing.
Why doenst that feature work?
Re: Direct Messaging System Not Working?
Posted:
Mon May 16, 2022 1:13 pmby Kapwn
CursedLemon wrote:cumdump wrote:CursedLemon wrote:Hey, I'm unable to DM any studios despite having bought many scenes this month and being a member? I messaged pornbox support via DM 3 days ago but no reply there either, what's going on?
Did you type in Studio name?
Yes, it doesn't matter what I studio I try I get the same message:
You need to spend with the specific studio in order to chat with them.
Re: Direct Messaging System Not Working?
Posted:
Mon May 16, 2022 3:26 pmby dap-addict
Kapwn wrote:You need to spend with the specific studio in order to chat with them.
I've apparently reached that level, but I still can't chat.
Why is that?
Re: Direct Messaging System Not Working?
Posted:
Mon May 16, 2022 4:02 pmby CursedLemon
Yes Kapwn that is the point of this thread. We have spent over the amount required and we are members but still get the message and can't message anyone.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 3:53 pmby xxx
Can you try again? We found a problem and fixed it.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 4:13 pmby dap-addict
I just tried to send this one. And it still doesn't work.
Test - xxx writes this works now. Does it really, Giorgio?
And I have spent enough money on GIO/GL/XF scenes, thats not the problem. Giorgio Grandi is also online currently, but when I press the "send"-button nothing happens.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 5:02 pmby xxx
dap-addict wrote:I just tried to send this one. And it still doesn't work.
Test - xxx writes this works now. Does it really, Giorgio?
And I have spent enough money on GIO/GL/XF scenes, thats not the problem. Giorgio Grandi is also online currently, but when I press the "send"-button nothing happens.
They fixed another bug. Can you please try again?
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 5:11 pmby xxx
You 2 have received some free ticks by the way for helping us by reporting problems.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 5:19 pmby dap-addict
xxx wrote:dap-addict wrote:I just tried to send this one. And it still doesn't work.
Test - xxx writes this works now. Does it really, Giorgio?
And I have spent enough money on GIO/GL/XF scenes, thats not the problem. Giorgio Grandi is also online currently, but when I press the "send"-button nothing happens.
They fixed another bug. Can you please try again?
Still the same, sorry!
Still same chat message text doesn't work: "Test - xxx writes this works now. Does it really, Giorgio?" - I can't send that.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 5:33 pmby dap-addict
xxx wrote:You 2 have received some free ticks by the way for helping us by reporting problems.
Hey, thanks for that fun effect added!
I just checked what I can buy at those new prices - and indeed there is a DAPbreakin' I was waiting for almost 1,5y long, that would be fun! But than it would be ideal I could actually chat afterwards with the director who convinced her finally. Thus let me try and wait till the bugs are resolved.
Re: Direct Messaging System Not Working?
Posted:
Wed May 18, 2022 7:40 pmby CursedLemon
Thank you for the tickets xxx, very kind of you. Unfortunately it's still not working on my end (regardless of studio), I logged out and back in again and still the same error message. I can't even get to the chatbox like Addict, just the same 'you need to be a member or spend x' popup
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 1:12 pmby xxx
dap-addict wrote:Still same chat message text doesn't work: "Test - xxx writes this works now. Does it really, Giorgio?" - I can't send that.
Can you refresh the page with the following shortkeys :
- Windows and Linux browsers: CTRL + F5
- Apple Safari: SHIFT + Reload toolbar button
- Chrome and Firefox for Mac: CMD + SHIFT + R
If this doesn't help, there must be an error in the browser's console, here is how to show it :
https://balsamiq.com/support/faqs/browserconsole/. If there is any, a full screenshot or a copy-paste of the error will be much appreciated.
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 2:24 pmby dap-addict
Nothing changes and I dont even have an error message, I just cannot press send button or if I press it nothing happens, no message gets sent to Giorgio.
Send you a screenshot of that situation?
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 2:48 pmby CursedLemon
Okay interestingly I used the free tickets you gave me xxx to buy a new scene with VK and I can message them now. What I don't understand what is the 'you must be a member' part about? If you are an LP member SHOULD you be able to message any studio regardless of how much you spent this month? Or do you need to be a member AND meet the minimum monthly spend total?
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 3:37 pmby dap-addict
dap-addict wrote:Nothing changes and I dont even have an error message, I just cannot press send button or if I press it nothing happens, no message gets sent to Giorgio.
Send you a screenshot of that situation?
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 3:46 pmby xxx
CursedLemon wrote:Okay interestingly I used the free tickets you gave me xxx to buy a new scene with VK and I can message them now. What I don't understand what is the 'you must be a member' part about? If you are an LP member SHOULD you be able to message any studio regardless of how much you spent this month? Or do you need to be a member AND meet the minimum monthly spend total?
You have to be a member of their studio, not a pornbox tkt member. It will be clarified
Re: Direct Messaging System Not Working?
Posted:
Thu May 19, 2022 3:50 pmby dap-addict
xxx wrote:You have to be a member of their studio, not a pornbox tkt member. It will be clarified
But in my case with AGO, gonzo and GIO there is no membership.
Re: Direct Messaging System Not Working?
Posted:
Fri May 20, 2022 8:14 amby JEYjosbizarreadventure
No one has responded to my support posts in over two weeks
Re: Direct Messaging System Not Working?
Posted:
Fri May 20, 2022 6:38 pmby CursedLemon
JEYjosbizarreadventure wrote:No one has responded to my support posts in over two weeks
I'm not sure if anyone is checking the pornbox support direct messages, you'd be better of making a thread here in support
Re: Direct Messaging System Not Working?
Posted:
Fri May 20, 2022 6:42 pmby dap-addict
Btw, still same situation as in that screenshot for me.
Send button still not working at all!
Now also NTP came as new chat option, but a 'Test' message doenst work there either.
Re: Direct Messaging System Not Working?
Posted:
Wed Jun 08, 2022 1:51 pmby darkoto.954
dap-addict wrote:Btw, still same situation as in that screenshot for me.
Send button still not working at all!
Now also NTP came as new chat option, but a 'Test' message doenst work there either.
Hello. A first part of the solution has been online for a week now and we are actively working on the last one. I'll come back to you here after the release. Thanks for your patience.