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Unable to Download a Purchased Bang Bros. Video
Posted:
Fri Jul 30, 2021 3:40 pmby horndog1944
Hi PornBox Support,
I purchased a Bang Bros video "Fooling Around Hiddenly Around Town" but am not able to download it. Can you investigate please? (FYI, streaming works.)
Thank you.
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Mon Aug 02, 2021 12:38 pmby Kapwn
To download the video, once you click on download, it will start playing in a different media player.
You can either locate three dots in the corner of the player and click on "download" or rightclick the video and select "Save video as..." to download it.
Does this work for you?
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Tue Aug 03, 2021 1:35 pmby horndog1944
Hi Kapwn,
Thank you for letting me know that this video can be downloaded via media player only. The download speed is excruciatingly slow ranging between ranging between 20 to 40 KB/s, ETA 4 days. (please see attached screenshot) Is this expected?
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Tue Aug 03, 2021 2:32 pmby xxx
horndog1944 wrote:Hi Kapwn,
Thank you for letting me know that this video can be downloaded via media player only. The download speed is excruciatingly slow ranging between ranging between 20 to 40 KB/s, ETA 4 days. (please see attached screenshot) Is this expected?
The files are downloaded from the actual Bangbros servers (the same as if you would buy a membership on the main Bangbros site), not the Porn Box servers. But we'll see with them what's up with the download speed.
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Tue Aug 03, 2021 11:45 pmby scarletxxx666
horndog1944 wrote:Hi Kapwn,
Thank you for letting me know that this video can be downloaded via media player only. The download speed is excruciatingly slow ranging between ranging between 20 to 40 KB/s, ETA 4 days. (please see attached screenshot) Is this expected?
20kbs lol
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Wed Aug 04, 2021 8:29 pmby brian6902
Just try to download it again. I have a membership to Bangbros as well, and sometimes their download speeds are basically non-existent. Wait a few minutes, and then they're back up to 2021 standards.
Re: Unable to Download a Purchased Bang Bros. Video
Posted:
Thu Aug 05, 2021 11:23 amby horndog1944
xxx wrote:horndog1944 wrote:Hi Kapwn,
Thank you for letting me know that this video can be downloaded via media player only. The download speed is excruciatingly slow ranging between ranging between 20 to 40 KB/s, ETA 4 days. (please see attached screenshot) Is this expected?
The files are downloaded from the actual Bangbros servers (the same as if you would buy a membership on the main Bangbros site), not the Porn Box servers. But we'll see with them what's up with the download speed.
Hi Kapwn,
Noted that Bang Bros servers are being accessed in this case. And appreciate you reaching out to them regarding their poor performance. Please feel free to close this ticket.
Re: Unable to Download a Purchased Bang Bros. Video 
Posted:
Thu Aug 05, 2021 11:29 amby horndog1944
brian6902 wrote:Just try to download it again. I have a membership to Bangbros as well, and sometimes their download speeds are basically non-existent. Wait a few minutes, and then they're back up to 2021 standards.
Hi brian6902,
I tried again a short while ago and am getting decent performance. Thanks for the advice!
Cheers.