Page 1 of 1

"Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Jul 27, 2021 10:32 am
by horndog1944
Hi PornBox Team,

I cannot access my purchased videos due to my account logging out repeatedly with the pop-up message "Your session has expired...Reloading". Judging by past forums, my account may have been blocked. Can you please investigate and advise next steps?

Thank you.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Thu Jul 29, 2021 6:02 pm
by Kapwn
Hi, please try now, the issue should be fixed.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Fri Jul 30, 2021 4:51 am
by mario001
Hi , i ,havé thé sale problème , tell me if you find an issue

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Fri Jul 30, 2021 10:22 am
by horndog1944
Hi Kapwn, PornBox Team,

The issue appears to be resolved. Thank you for your help!

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Fri Jul 30, 2021 11:54 am
by Kapwn
mario001 wrote:Hi , i ,havé thé sale problème , tell me if you find an issue


Hello Mario, please try now, it should be ok :)

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Sat Aug 07, 2021 9:47 am
by AOWtrainer
Kapwn, Pornbox support,

I am having the same "Session expired" issue. As soon as I try to watch or download anything I get this error. I am traveling overseas and wonder if that has caused this issue. Thanks for your help!

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Sat Aug 07, 2021 3:30 pm
by Changybangy
I am also having this issue. Pretty frustrating!

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Aug 09, 2021 4:41 am
by bimbo4ever
Seeing the same problem. I am travelling in Spain, could this be the reason?

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Aug 09, 2021 12:59 pm
by Kapwn
Try now, it should be ok.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Aug 10, 2021 2:53 pm
by AOWtrainer
It is working now. Thank you very much!

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Aug 17, 2021 6:46 am
by cumdump
Hi, I am also having this issue.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Aug 17, 2021 6:47 am
by cumdump
It also says "Can't connect to authentication service. Please reload page and repeat."

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Aug 17, 2021 12:28 pm
by Kapwn
cumdump wrote:It also says "Can't connect to authentication service. Please reload page and repeat."


Please use pornbox.com to login - not analvids.

I have sent you a mail with some advices, please try those to see if the problem would get solved like that.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Aug 17, 2021 9:58 pm
by acesaft
Hi, I have the same problem: "Your session has expired...Reloading".

This pop-up comes direktly after loggin in my account, even if I join via pornbox
please help me getting this fixed.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Wed Aug 18, 2021 12:30 pm
by Kapwn
acesaft wrote:Hi, I have the same problem: "Your session has expired...Reloading".

This pop-up comes direktly after loggin in my account, even if I join via pornbox
please help me getting this fixed.


Please try now.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Wed Aug 18, 2021 6:50 pm
by skyline68
Hi, same problem here.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Thu Aug 19, 2021 12:56 pm
by Kapwn
skyline68 wrote:Hi, same problem here.

Fixed

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Tue Sep 07, 2021 11:07 pm
by sbalestrier
same problem here

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Wed Sep 08, 2021 1:07 pm
by Kapwn
sbalestrier wrote:same problem here

Should be ok, please try now

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Sep 13, 2021 11:58 am
by paobroncix01
i have the same problem

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Sep 13, 2021 12:16 pm
by Kapwn
paobroncix01 wrote:i have the same problem


Check now please.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Sep 20, 2021 12:55 am
by jgenciana
I'm having the same problem.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Mon Sep 20, 2021 4:20 pm
by Kapwn
jgenciana wrote:I'm having the same problem.

The problem has been removed. Please try now.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Wed Sep 22, 2021 3:17 am
by imperialdomino
Hello,

I have the same problem and my TKT are gone I had 9TKT and also my videos are not there, pleae help me with this thanks

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Wed Sep 22, 2021 2:00 pm
by Kapwn
imperialdomino wrote:Hello,

I have the same problem and my TKT are gone I had 9TKT and also my videos are not there, pleae help me with this thanks


Hello,
I have not faced the same problem on your account.

You have spent your last 3 TKT back in March and have bought another 35 today. All the videos are in your library.

Maybe you are logging in to a different account? Please try with your email.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Fri Sep 24, 2021 2:56 am
by imperialdomino
Kapwn wrote:
imperialdomino wrote:Hello,

I have the same problem and my TKT are gone I had 9TKT and also my videos are not there, pleae help me with this thanks


Hello,
I have not faced the same problem on your account.

You have spent your last 3 TKT back in March and have bought another 35 today. All the videos are in your library.

Maybe you are logging in to a different account? Please try with your email.



I bought 35TKT by mistake actually I requested a refund with GFT charge people, however I had 9TKT and as a proof of this, I atached a post that I did In VK forum back in August 27 complaining about the lack of new girls and one on one scenes, where I mentioned that I have 9TKT ready to be use when more good videos were uploaded, please check it, also I have bought more videos in the previous months, if the post that I did was in Auguts 27 where is the video that I bought after that date? it should be in the library but is not there , Iam not triying to take adavantage of the situation I usually buy videos and I think that this is not fair is not our fault that you have malfuntioning systems

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Fri Sep 24, 2021 4:38 am
by brian6902
Lol, you're in the wrong account dude. You're logged in to an account named "imperialdomino", and the screenshot you posted was by an account named "imperialdominio" (there's an extra 'i'). Your current account only has 4 posts on the forums, but the one in your screenshot has 11 posts. It doesn't take a support person to figure that out.

Looks like you made multiple accounts and bought various amounts of TKTs on each account. This was already suggested by Kapwn and you ignored it. Maybe actually listen to the people trying to help you next time.

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Thu Oct 27, 2022 4:14 am
by fenrir.muspelheim
Hey I have the same problem. I get your session has expired. I can't buy more tokens. Please help

Re: "Your session has expired...Reloading" - cannot access vids

PostPosted: Thu Oct 27, 2022 10:56 am
by Kapwn
fenrir.muspelheim wrote:Hey I have the same problem. I get your session has expired. I can't buy more tokens. Please help

Should be fixed, please try now.