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I bought dry by accedent

PostPosted: Tue Feb 02, 2021 2:15 am
by ExtremePornFan
Hi,

I bought the dry by accident on GL393 can you take the extra tickets and up grade me. Thank you.

Re: I bought dry by accedent

PostPosted: Tue Feb 02, 2021 2:44 pm
by Kapwn
Wet scene has been added

Re: I bought dry by accedent

PostPosted: Wed Feb 03, 2021 2:21 am
by ExtremePornFan
Thank you.

Re: I bought dry by accedent

PostPosted: Wed Feb 03, 2021 5:03 pm
by dj2nz
Hi,I accidently did the same :mad:
I got the wet scene straight after as I realised my mistake
can I have my tickets from the dry scene refunded please

Re: I bought dry by accedent

PostPosted: Wed Feb 03, 2021 5:05 pm
by dj2nz
I think this is the cat number? NRX056

Re: I bought dry by accedent

PostPosted: Thu Feb 04, 2021 12:46 pm
by Kapwn
Tickets have been added for the dry scene.

Re: I bought dry by accedent

PostPosted: Thu Feb 04, 2021 3:44 pm
by dj2nz
Thank you so much :)

Re: I bought dry by accedent

PostPosted: Fri Feb 05, 2021 12:10 am
by Jocke
Dry scenes should have a big WARNING SIGN!

Re: I bought dry by accedent

PostPosted: Fri Feb 05, 2021 1:21 pm
by Kapwn
Jocke wrote:Dry scenes should have a big WARNING SIGN!


They do. Just activate the "alternate" filter and you will see that scene has a second version.

Re: I bought dry by accedent

PostPosted: Sun Feb 07, 2021 8:15 pm
by imstillbored54
I have a few scenes I wanted to upgrade to the wet version too:

GIO1532
GIO1414
GIO911
GIO1282
GIO1427
GIO563

Thanks in advance

Re: I bought dry by accedent

PostPosted: Mon Feb 08, 2021 1:43 pm
by Kapwn
The wet scenes have been added.

PLEASE, check before buying the scenes if there is a wet content.
If the scene is released today, the wet scene might still be uploading.

Re: I bought dry by accedent

PostPosted: Thu Feb 11, 2021 9:15 pm
by imstillbored54
Thanks for the prompt response, I really appreciate it.

When I first joined I wasn't really interested in the wet scenes, which is why I didn't buy them at the time. My tastes have *ahem* changed :rolleyes: .

Also the "Alternate" filter doesn't seem to do anything for me, I still have to search to see if there is an alternate version. Plus even though I have "Pee" set as viewable the wet scenes sometimes don't show up- in my cart, on the home page, model pages, etc.

Re: I bought dry by accedent

PostPosted: Fri Feb 12, 2021 4:44 am
by ExtremePornFan
Kapwn wrote:The wet scenes have been added.

PLEASE, check before buying the scenes if there is a wet content.
If the scene is released today, the wet scene might still be uploading.
update this one too

Can you upgrade this one too. NT067 I did check and nothing came up with a wet version until I logged in the next day. Also I don't even see a alternative filter. Does this only work with an app or something maybe? I log in on a labtop and use fire fox as a browser.

Re: I bought dry by accedent

PostPosted: Fri Feb 12, 2021 4:52 pm
by Kapwn
Its in the drop down menu.

I have updated your scene.

Re: I bought dry by accedent

PostPosted: Sat Feb 13, 2021 11:39 pm
by ExtremePornFan
Kapwn wrote:Its in the drop down menu.

I have updated your scene.


Thank you for taking care of that for me. I did try that alternative filter in firefox and chrome and it does not seem to change anything.

Re: I bought dry by accedent

PostPosted: Tue Feb 16, 2021 2:22 pm
by Kapwn
ExtremePornFan wrote:
Kapwn wrote:Its in the drop down menu.

I have updated your scene.


Thank you for taking care of that for me. I did try that alternative filter in firefox and chrome and it does not seem to change anything.


You are correct, investigating.

Re: I bought dry by accedent

PostPosted: Tue Feb 23, 2021 5:38 pm
by KingKai32
Hello, I have had the same issue buying dry versions by accident unaware of the wet versions until recently. Is there any chance of being able to upgrade to wet version? Thanks in advance.
GIO1452
SZ2557
SZ2581
SZ2453
SZ2112

Re: I bought dry by accedent

PostPosted: Wed Feb 24, 2021 2:54 pm
by Kapwn
KingKai32 wrote:Hello, I have had the same issue buying dry versions by accident unaware of the wet versions until recently. Is there any chance of being able to upgrade to wet version? Thanks in advance.
GIO1452
SZ2557
SZ2581
SZ2453
SZ2112


We do not distribute pissing scenes in the USA.

Re: I bought dry by accedent

PostPosted: Wed Feb 24, 2021 5:50 pm
by KingKai32
We do not distribute pissing scenes in the USA.[/quote]

They have just recently become available

Re: I bought dry by accedent

PostPosted: Thu Feb 25, 2021 12:52 pm
by Kapwn
KingKai32 wrote:
Kapwn wrote:We do not distribute pissing scenes in the USA.


They have just recently become available


No, that must've been an error, or you have used a VPN or something similar.

Re: I bought dry by accedent

PostPosted: Sun Feb 28, 2021 10:22 am
by dap-addict
Same happened to me now with GIO1726.
Can you upgrade it to wet for me please, Petr?
Already sent in a support slip. Thanks!

Re: I bought dry by accedent

PostPosted: Fri Mar 05, 2021 6:03 am
by stevehappy339
Is there a way configure filters so that only wet scenes are shown?

Re: I bought dry by accedent

PostPosted: Fri Mar 05, 2021 11:54 am
by Kapwn
stevehappy339 wrote:Is there a way configure filters so that only wet scenes are shown?


No, but you can activate the alternative filter, so you can see that the scene has a different version. Virtually the same.

Re: I bought dry by accedent

PostPosted: Sun Mar 07, 2021 4:41 pm
by gc0220
I did this also. I purchased dry scene, then after I purchased the same scene wet. This happened a few times for me. I assume there is no way to verify it, and I must eat the credits for my own stupidity or carelessness. It is what it is.

Re: I bought dry by accedent

PostPosted: Mon Mar 08, 2021 2:47 pm
by Kapwn
gc0220 wrote:I did this also. I purchased dry scene, then after I purchased the same scene wet. This happened a few times for me. I assume there is no way to verify it, and I must eat the credits for my own stupidity or carelessness. It is what it is.


Give me a list of scenes where this happened.

Re: I bought dry by accedent

PostPosted: Mon Mar 08, 2021 6:07 pm
by gc0220
Kapwn wrote:
gc0220 wrote:I did this also. I purchased dry scene, then after I purchased the same scene wet. This happened a few times for me. I assume there is no way to verify it, and I must eat the credits for my own stupidity or carelessness. It is what it is.


Give me a list of scenes where this happened.



I'll try but give me some time. If you can see my "profile" you will understand why this might take a while.

The ones I know off the top of my head are a couple of Tina Kay scenes, SZ2221, SZ2134 I had the dry, then I found the wet, thought it was new scene I missed and purchased it. There's a bunch more, but it's going to take a while for me to figure it out. That's why I said in my previous comment it's probably pointless

Re: I bought dry by accedent

PostPosted: Mon Mar 08, 2021 6:10 pm
by gc0220
Do you know of a method I could use to sort through a large library of videos to determine it? Also it makes it more confusing because if you purchase the wet scenes first, you will also receive the dry scenes. So this adds another layer of confusion for me.

Re: I bought dry by accedent

PostPosted: Tue Mar 09, 2021 2:04 pm
by Kapwn
gc0220 wrote:Do you know of a method I could use to sort through a large library of videos to determine it? Also it makes it more confusing because if you purchase the wet scenes first, you will also receive the dry scenes. So this adds another layer of confusion for me.


I don't. The failsafe is to wait a day after a release of a scene to see if the wet scene is uploading as well. Then purchase the wet scene.

Re: I bought dry by accedent

PostPosted: Tue Mar 09, 2021 2:05 pm
by Kapwn
gc0220 wrote:
Kapwn wrote:
gc0220 wrote:I did this also. I purchased dry scene, then after I purchased the same scene wet. This happened a few times for me. I assume there is no way to verify it, and I must eat the credits for my own stupidity or carelessness. It is what it is.


Give me a list of scenes where this happened.



I'll try but give me some time. If you can see my "profile" you will understand why this might take a while.

The ones I know off the top of my head are a couple of Tina Kay scenes, SZ2221, SZ2134 I had the dry, then I found the wet, thought it was new scene I missed and purchased it. There's a bunch more, but it's going to take a while for me to figure it out. That's why I said in my previous comment it's probably pointless


Those two have been refunded.

Re: I bought dry by accedent

PostPosted: Tue Mar 09, 2021 6:07 pm
by gc0220
That's nice of you. I appreciate the gesture. It's not common to find good faith dealing in the porn industry in my experience, no matter how what you are spending, small or big. Most sites and billers have no concern for how they treat the customers. They will piss on you and tell you it's raining. Thanks for being better than others.

Re: I bought dry by accedent

PostPosted: Tue Mar 16, 2021 6:24 pm
by tj12
I also bought a dry scene by accident and bought the wet after. Can I have a refund for the dry version as well? It’s NT062

Re: I bought dry by accedent

PostPosted: Tue Mar 16, 2021 10:23 pm
by Kapwn
tj12 wrote:I also bought a dry scene by accident and bought the wet after. Can I have a refund for the dry version as well? It’s NT062

Tickets have been added for the dry version.

Re: I bought dry by accedent

PostPosted: Sat Mar 20, 2021 8:50 pm
by gc0220
SZ2480

Help me out.

Re: I bought dry by accedent

PostPosted: Sat Mar 20, 2021 10:01 pm
by jackknife1111
Hello, I bought the dry version of GL419 by accident. I bought the wet version, can I get my credits refunded from the dry version, please?

Re: I bought dry by accedent

PostPosted: Sun Mar 21, 2021 9:32 am
by avanfurwet
Currently customers who buy dry and then decide they want wet, seem to need to purchase both versions and then ask if they can get a refund for the cheaper version.

I don't know how often this really happens, but it must be a PITA for staff to manage manually.

Would it be worth thinking about adding some function to the Pornbox system to address this?

e.g. When a logged-in user clicks on the wet version of a scene, the website currently checks whether this user already bought the scene, and if not it offers a price to buy it.

Why not add a check to see if the user already bought the dry version, and if so offer a price to upgrade?

Re: I bought dry by accedent

PostPosted: Mon Mar 22, 2021 10:25 am
by Kapwn
avanfurwet wrote:Currently customers who buy dry and then decide they want wet, seem to need to purchase both versions and then ask if they can get a refund for the cheaper version.

I don't know how often this really happens, but it must be a PITA for staff to manage manually.

Would it be worth thinking about adding some function to the Pornbox system to address this?

e.g. When a logged-in user clicks on the wet version of a scene, the website currently checks whether this user already bought the scene, and if not it offers a price to buy it.

Why not add a check to see if the user already bought the dry version, and if so offer a price to upgrade?


You are right, sadly our developers have tons of work on other things leaving me to deal with this.
At least the system recognize you are buying wet content and gives you dry for free.

Def. on my list to implement this.

Re: I bought dry by accedent

PostPosted: Mon Mar 22, 2021 10:26 am
by Kapwn
jackknife1111 wrote:Hello, I bought the dry version of GL419 by accident. I bought the wet version, can I get my credits refunded from the dry version, please?
gc0220 wrote:SZ2480

Help me out.


Dry versions refunded.

Re: I bought dry by accedent

PostPosted: Thu Jun 17, 2021 1:41 am
by PrinceOfGapes
Hello I bought GIO1807 (dry version) first by accident, and then bought WET version. Could I please have a refund of tkt for the dry version please.

Re: I bought dry by accedent

PostPosted: Thu Jun 17, 2021 12:03 pm
by Kapwn
PrinceOfGapes wrote:Hello I bought GIO1807 (dry version) first by accident, and then bought WET version. Could I please have a refund of tkt for the dry version please.

Tickets for the dry version have been refunded.

Re: I bought dry by accedent

PostPosted: Sat Jun 19, 2021 4:03 am
by a132431
Hello I bought OB002 (dry version) first by accident, and then bought the WET version. Could I please have a refund of tkt for the dry version? Thanks