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help with my membership

PostPosted: Mon Nov 09, 2020 7:23 am
by angel19751978
On November 8th my membership expired and I made the mistake of recharging 35 tkt thinking that my membership would continue and I was surprised that it wasn't.
Please, could you switch me to the 30-day membership? to remain a member of LP and continue to receive free tkt
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Re: help with my membership

PostPosted: Mon Nov 09, 2020 4:58 pm
by Kapwn
Please purchase a new membership and let us know in a support ticket.

I will give you the free tkt model back.

Thank you.

Re: help with my membership

PostPosted: Mon Jul 19, 2021 5:22 pm
by angel19751978
Kapwn wrote:Please purchase a new membership and let us know in a support ticket.

I will give you the free tkt model back.

Thank you.



Hello,
I am going to buy a membership,
You can give me the free ticket model

Re: help with my membership

PostPosted: Tue Jul 20, 2021 12:09 pm
by Kapwn
angel19751978 wrote:
Kapwn wrote:Please purchase a new membership and let us know in a support ticket.

I will give you the free tkt model back.

Thank you.



Hello,
I am going to buy a membership,
You can give me the free ticket model


Yes, let me know once you do. Either here or via support ticket.

Re: help with my membership

PostPosted: Tue Jul 20, 2021 4:19 pm
by angel19751978
Kapwn wrote:
angel19751978 wrote:
Kapwn wrote:Please purchase a new membership and let us know in a support ticket.

I will give you the free tkt model back.

Thank you.



Hello,
I am going to buy a membership,
You can give me the free ticket model


Yes, let me know once you do. Either here or via support ticket.



Hi,
the purchase is already done

Re: help with my membership

PostPosted: Wed Jul 21, 2021 12:33 pm
by Kapwn
Membership type switched.

Re: help with my membership

PostPosted: Wed Jul 21, 2021 12:49 pm
by angel19751978
Kapwn wrote:Membership type switched.

the free tickets do not appear

Re: help with my membership

PostPosted: Wed Jul 21, 2021 1:16 pm
by angel19751978
Kapwn wrote:Membership type switched.

Hello,
I asked to change my free entry model,
I had 47.8 tkt and now I have 40.7 tkt and I still don't have my free tkt,

Please can you help me with the free tkt

Re: help with my membership

PostPosted: Wed Jul 21, 2021 7:16 pm
by angel19751978
Kapwn wrote:Membership type switched.

I send you a screenshot, I still don't have the free tickets

Re: help with my membership

PostPosted: Thu Jul 22, 2021 7:45 am
by angel19751978
Kapwn wrote:Membership type switched.

Hello, thanks for the free tkt, why do I have 20 tkt free? before were 42 tkt free

Re: help with my membership

PostPosted: Thu Jul 22, 2021 11:38 am
by Kapwn
Free TKT membership comes with lower TKT count.

We compensated everybody who do not receive free tkt anymore by having more standard tickets.

You get 1 free tkt per day.

Re: help with my membership

PostPosted: Tue Oct 05, 2021 4:39 pm
by stackrel37
Kapwn wrote:Free TKT membership comes with lower TKT count.

We compensated everybody who do not receive free tkt anymore by having more standard tickets.

You get 1 free tkt per day.


Hello,
I'm about to buy a membership (3 months package) but want the free ticket model. Can you switch for me? Thanks

Re: help with my membership

PostPosted: Wed Oct 06, 2021 12:52 am
by Kapwn
stackrel37 wrote:
Kapwn wrote:Free TKT membership comes with lower TKT count.

We compensated everybody who do not receive free tkt anymore by having more standard tickets.

You get 1 free tkt per day.


Hello,
I'm about to buy a membership (3 months package) but want the free ticket model. Can you switch for me? Thanks


Hello,
Unfortunately this feature is no longer available.
The above was possible because the user already had free tkt membership before.