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Membership cancelled without wanting it

PostPosted: Fri Apr 24, 2020 4:57 am
by lemmy123
Hello,

I got a mail this morning, that my membership is cancelled.
I did not cancel anything and I did not want it be cancelled.
My credit card is working, I tried out (accidentially bought 120 tkts).
So please can I get my membership back?
I had the old membership with free tickets.

Kind regards

lemmy123

Re: Membership cancelled without wanting it

PostPosted: Fri Apr 24, 2020 8:36 am
by dap-addict
lemmy123, happened to me once also few months back.
They sort it out.
Just writing you that so that you dont worry.

Re: Membership cancelled without wanting it

PostPosted: Wed Apr 29, 2020 11:00 am
by asoberspamman
just happened to me as well, very concerned because I was on the old plan with free tkts. hoping to hear back from support :(