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HTML5 Video File Not Found

PostPosted: Wed Apr 01, 2020 11:01 am
by dittat21
I purchased this video. Stars Missy Luv and Natalie Portman. It is fairly recent video and it is located in my PornBox Library. Also, on right bar when I click on email account link it shows status "Owned Scenes": 1. It will not download OR play as streaming video. Please locate and load file or refund purchase ASAP.

Thank you

TD

Re: HTML5 Video File Not Found

PostPosted: Tue Apr 07, 2020 9:03 am
by alena-vdonsk
Hi, video from that scene available for Download but by some reasons does not work in the player, we will investigate, thanks for your request.

Re: HTML5 Video File Not Found

PostPosted: Thu Apr 23, 2020 6:01 pm
by bullockt123
It looks like the same issue occurs with the Gabbie Carter scene that I recently purchased. Please fix the video or refund my purchase.

Re: HTML5 Video File Not Found

PostPosted: Fri Apr 24, 2020 4:09 pm
by Kapwn
We will try to reupload the scene but I returned the tickets for you.

If you want, you can purchase the scene again once it is fixed.