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No monthly tkts allocated in January

PostPosted: Tue Feb 04, 2020 9:36 am
by dap-addict
I'm on 3mt recurring membership plan since years.
2020 I still got no tkts added.
Asked support 3 days ago.
Still no answer. :(

Today its over 10 days overdue and I need tkts to buy more DAPs.
Maybe this will work better than my support request (#99663)?
:mad: :confused:

Re: No monthly tkts allocated in January

PostPosted: Tue Feb 04, 2020 4:24 pm
by Kapwn
You did get your tickets, you actually spent most of them.

Re: No monthly tkts allocated in January

PostPosted: Tue Feb 04, 2020 6:33 pm
by dap-addict
I had recharged with 120tkt before getting my next tkt share allocated.
Got the impression I didnt spend much of those additional tkts, but I'll check back.
Yep, indeed I did some indispensable shopping last few days, but I thought it was payed with old re-charge tickets.

Re: No monthly tkts allocated in January

PostPosted: Wed Feb 05, 2020 8:17 am
by dap-addict
dap-addict wrote:Got the impression I didnt spend much of those additional tkts, but I'll check back.

Kapaun, all is ok with tkts, I miscounted, sorry for that!

This said I do still wonder why support system doenst seem to work properly and only here in forum I got an answer.
But than good to know that support forum really works fine! :)

Re: No monthly tkts allocated in January

PostPosted: Wed Feb 05, 2020 11:51 am
by Kapwn
The support system also works :)
I am the one handeling it, so since I answered you here :cool: