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No response to refund request

PostPosted: Sat Nov 09, 2019 7:33 am
by wrxplosion
Hello. I joined under the assumption that the paid membership would give me full access to site content rather than it being just a deal on limited tickets. I sent a support ticket within 10 minutes of joining asking for a refund but that was the better part of a week ago. So far I haven't gotten a response.

Re: No response to refund request

PostPosted: Tue Nov 12, 2019 2:30 pm
by Kapwn
Hi, I do not know what happened but I got your request and have answered 2 times.

Unfortunatelly you have already spent some tickets from your membership, so we are unable to refund the membership.

Re: No response to refund request  Topic is solved

PostPosted: Wed Nov 13, 2019 8:50 am
by wrxplosion
Thank you. Your response ended up in my spam. I've sent another reply.