Page 1 of 1
Declined creditcard
Posted:
Mon Nov 05, 2018 7:07 am
by mr mystica
I have tried several times to pay for a scene but my credit card is declined. I am 100% shure that my card works.
Please fix this.
Re: Declined creditcard
Posted:
Mon Nov 05, 2018 7:10 am
by mr mystica
Btw, i have also contacted the support team via the pop-up window that appears when the creditcard is declined, but i wanted to mak shure that the message comes though, so i post it here as well.
Re: Declined creditcard
Posted:
Mon Nov 05, 2018 10:09 am
by Kapwn
You should have an answer from the support in your mailbox.
Re: Declined creditcard
Posted:
Fri Nov 09, 2018 4:07 pm
by Tezoo_Alexander
Kapoun wrote:You should have an answer from the support in your mailbox.
I have the same problem with the poster.
the answer from the support told me I should try another card.
I only have one.
Re: Declined creditcard
Posted:
Sat Nov 10, 2018 3:45 pm
by Clad59
I also have the same problem. I tried with 3 different cards ( 2 master cards gold and one visa ) and payment is declined with all of them. I contacted the support which was not of any help judt saying I should try another card.
Re: Declined creditcard
Posted:
Sat Nov 10, 2018 4:43 pm
by Tezoo_Alexander
Clad59 wrote:I also have the same problem. I tried with 3 different cards ( 2 master cards gold and one visa ) and payment is declined with all of them. I contacted the support which was not of any help judt saying I should try another card.
GFTcharge really sucks. smells like a small company in Czech.
I used to buy membership on brazzers mofos RK by this card.and they all worked.
Re: Declined creditcard
Posted:
Sun Nov 11, 2018 1:55 am
by mr mystica
Yes, i think gtfcharge is the root cause of the problem. I used the same card before without any problems. Why would they use this new system if it doesn`t work.....
Re: Declined creditcard
Posted:
Fri Dec 14, 2018 10:40 pm
by j-halberg
I have tried several times to pay for a scene but my credit card is declined. I am 100% shure that my card works.
Please fix this.
Re: Declined creditcard
Posted:
Mon Dec 17, 2018 2:42 am
by Bjergmand
Same here... My bank confirmed that my card works but it keeps getting declined from bank?.... Fix it please
Re: Declined creditcard
Posted:
Tue Dec 18, 2018 3:06 am
by kidloco2
1. your bank or rather card issuing company declines the transaction, not LP
2. supposing you have internet billing enabled on your card, sometimes you have to talk to the bank/cc issuer to excplicitly enable tx from Gtfcharge
3. you might have problem if it's a prepaid card tied to an account located in EU
Re: Declined creditcard
Posted:
Tue Dec 25, 2018 4:18 am
by cyclonus10183
Well, i think the last time i tried my card it didn't try to do the "verify by VISA" and that's what caused my card to get blocked.
After seeing the Xmas 2018 trailer i am tempted to try my card again.
But if i do that i see an automated call from my bank asking me to confirm the last few transactions carried out by card to unblock it. But it has worked for me in the past so i don't know what to make of it.
So frustrating, i have been with my current bank for over 20 years. But my bank is known for being a bit more strict, its not the first time i have had trouble with them regarding online transactions elsewhere.
Re: Declined creditcard
Posted:
Thu Dec 27, 2018 11:28 am
by Clad59
I asked my bank and they told me they even did not get any payment request so the issue for me is not coming from the bank blocking any transaction.
Re: Declined creditcard
Posted:
Fri Dec 28, 2018 11:31 am
by vampsinthe78
My Swedish bank warned me at the end of November of "possible fraudulent activities" on my account. I checked my statement and there was absolutely nothing visible to cause concern. As far as porn/adult stuff I am only subscribed to this site and [spam]. My bank then blocked my card and issued a new one and everytime I try to pay with gtfcharge my bank declines it. I've been a loyal customer for over 6 years. What gives?
Re: Declined creditcard
Posted:
Fri Dec 28, 2018 11:48 am
by alpox
vampsinthe78 wrote:My Swedish bank warned me at the end of November of "possible fraudulent activities" on my account. I checked my statement and there was absolutely nothing visible to cause concern. As far as porn/adult stuff I am only subscribed to this site and [spam]. My bank then blocked my card and issued a new one and everytime I try to pay with gtfcharge my bank declines it. I've been a loyal customer for over 6 years. What gives?
I have a same problem, my bank declines to pay gtfcharge, what is the problem????
Re: Declined creditcard
Posted:
Sat Dec 29, 2018 6:29 pm
by kidloco2
I suppose you have your DC/CC online payment limits set accordingly.
I think the culprit could be 3D Secure /VISA/ or SecureCode /Mastercard/ activated and GTFCharge not sending it for some reason. Could you try different web browser without any script or cross site blocking extension (Adblock, Noscript, ublockOrigin, ...)?
If everything seems to be ok I would definitely again speak with the bank.
Re: Declined creditcard
Posted:
Mon Jan 21, 2019 5:06 pm
by naskelareda
Said my bank had declined my transfer and gtfcharge is the only billing provider which i experienced that with I go through billing providers several times a month and never get any issues. They should seriously get away from them and move over to one of the more common ones like Vendo or Epoch, they must be losing allot staying with them.
Re: Declined creditcard
Posted:
Wed Jan 23, 2019 10:33 am
by wunker
Same problem here first times it happens after many payments with this credit card, works fine in other places.
Re: Declined creditcard
Posted:
Wed Jan 23, 2019 5:59 pm
by Kapwn
wunker wrote:Same problem here first times it happens after many payments with this credit card, works fine in other places.
We have contacted the billing provider to investigate the issue.
Hopefully this will get sorted out soon.
Re: Declined creditcard
Posted:
Thu Jan 24, 2019 11:01 pm
by vampsinthe78
Kapoun wrote:wunker wrote:Same problem here first times it happens after many payments with this credit card, works fine in other places.
We have contacted the billing provider to investigate the issue.
Hopefully this will get sorted out soon.
Good to know. I am having withdrawal symptoms and for you to lose out on every customer of a bunch of it least one of Europe's biggest banks, must be tough.
Re: Declined creditcard
Posted:
Tue Jan 29, 2019 6:56 am
by vvvv84335
I also hope this will be resolved. It stopped working for a while, then it worked a few days before it started declining my credit card. It works everywhere else, so I hope that the billing issues get fixed.
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 3:22 am
by jfw9988
Kapoun wrote:wunker wrote:Same problem here first times it happens after many payments with this credit card, works fine in other places.
We have contacted the billing provider to investigate the issue.
Hopefully this will get sorted out soon.
Any progress? any updates? What does soon mean?
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 6:40 am
by tonymontana
2 issues this morning, you stole my money 2 times but I can't see the tickets and it seems that transactions gone bad but the bank approved these so please add my tickets or give my money back!!
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 6:52 am
by ps.keller86
I’m having that problem to. My bank says the site ran my card twice
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 7:47 am
by alena-vdonsk
Hi all, we have an issue now with the payment processor.
All your transactions would be processed as soon as we solve the situation.
All extra transaction would be refunded.
All scenes and other resources would be provided.
Exchanges for TKT works as usual.
We apologize for the situation, we are trying to resolve it as soon as possible.
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 9:21 am
by alena-vdonsk
tonymontana wrote:2 issues this morning, you stole my money 2 times but I can't see the tickets and it seems that transactions gone bad but the bank approved these so please add my tickets or give my money back!!
Your resources were activated. If there were an extra transactions - they will be refunded as soon as possible
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 9:22 am
by alena-vdonsk
ps.keller86 wrote:I’m having that problem to. My bank says the site ran my card twice
Your resources were activated. If there were extra transactions - they will be refunded as soon as possible
Re: Declined creditcard
Posted:
Fri Feb 01, 2019 11:50 am
by alena-vdonsk
Today payment issues solved.
Resources activated.
Extra transactions will be refunded shortly.
Re: Declined creditcard
Posted:
Mon Oct 07, 2019 12:38 pm
by tron777
same