Moderator: aleksey_k
Chuck_Taway wrote:Is there any feedback on this? I'm having a similar issue, but it's not even getting to my bank.
Homo*_*Eroticus wrote:Hi Kapwn,
I'm using both VISA and MASTERCARD as CC, and the relative banks are BCC and ING Groep N.V.
After years of using your services via these payment methods, I'm now experiencing issues utilizing them to buy credits or studio monthly subscriptions!
Here's the message I received:
Status of transaction:
DECLINED
by bank
For more information send your Transaction # b95ecd2c1afab5ba186f5ec1e8a8aca1 to support
Could you explain to me what the problem is?
Kapwn wrote:Homo*_*Eroticus wrote:Hi Kapwn,
I'm using both VISA and MASTERCARD as CC, and the relative banks are BCC and ING Groep N.V.
After years of using your services via these payment methods, I'm now experiencing issues utilizing them to buy credits or studio monthly subscriptions!
Here's the message I received:
Status of transaction:
DECLINED
by bank
For more information send your Transaction # b95ecd2c1afab5ba186f5ec1e8a8aca1 to support
Could you explain to me what the problem is?
Hello,
Please contact your bank about these declines.
This is what we have received : "Account Number Does Not Match Payment Type, The payment type was selected as one card type (e.g. Visa), but the card number indicates a different card type (e.g. Mastercard)."
Kapwn wrote:You should be able to pay now.
Please try, we have made some adjustments.
Kapwn wrote:Hello,
Please try now, we have made some changes. Enabled 3D payments for you.
ayrtight wrote:Still doesn´t work ...
I am using VISA .
I also tried to reload some mintutes on a PPM site and it´s also declining ( says my card is invalid ) . Maybe it´s an issue with VISA in general or the paysites and websites are doing some strange modifications . I have enough money on my card though .
snc303 wrote:Will this fixed or is there any update for this issue?
Over one week and i still can't use my card on your site.
Any reaction or reason would from the support be really helpful.
Thanks alot.
xxxVIPERxxx wrote:Issues with declined payments seems to be a recurring theme for a lot of customers. It is happening to me too.
I have sent a message to Support and am awaiting their response.
Anyway, will have to wait and see.
I am always very positive at the efficiency and helpfulness of the Support Team on here.
Lots of scenes that I really want to buy and watch!
molari2005546 wrote:Same issue for me with 2 different credit cards. Please can my account be investigated as well?
Kapwn wrote:ayrtight wrote:Still doesn´t work ...
I am using VISA .
I also tried to reload some mintutes on a PPM site and it´s also declining ( says my card is invalid ) . Maybe it´s an issue with VISA in general or the paysites and websites are doing some strange modifications . I have enough money on my card though .
I can see you were successful in the end, correct?
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