GIO840 4k download corrupt file

Something not working correctly? Let us know here

Moderator: aleksey_k

willanarki
Member
 
Posts: 40
Joined: Thu Sep 10, 2020 4:31 pm
Karma: 0

GIO840 4k download corrupt file

Postby willanarki » Mon Dec 06, 2021 11:06 pm

hello, sir or madam. your 4k video download from GIO840 has clearly been corrupt and cannot be played. you may check the link yourself. I've tried 3 times but still the file is corrupt at 35:20 minutes.

Could you refund me or just fix the issue? Pls give me a reply at the very least. This is my second inquiry on this issue. Thanks.

User avatar
Kapwn
Support
 
Posts: 2751
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: GIO840 4k download corrupt file

Postby Kapwn » Thu Dec 09, 2021 5:12 pm

Hello,

I have downloaded the 4K version and it works for me until the end.

Are you sure the download finishes completely?

willanarki
Member
 
Posts: 40
Joined: Thu Sep 10, 2020 4:31 pm
Karma: 0

Re: GIO840 4k download corrupt file

Postby willanarki » Fri Dec 10, 2021 7:19 pm

Kapwn wrote:Hello,

I have downloaded the 4K version and it works for me until the end.

Are you sure the download finishes completely?


YES, the download finished completely. I have no trouble with any other videos except this one. I tried a fourth time last time.

User avatar
Kapwn
Support
 
Posts: 2751
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: GIO840 4k download corrupt file

Postby Kapwn » Mon Dec 13, 2021 3:55 pm

I've made a refund in tickets for this scene.

willanarki
Member
 
Posts: 40
Joined: Thu Sep 10, 2020 4:31 pm
Karma: 0

Re: GIO840 4k download corrupt file

Postby willanarki » Mon Dec 13, 2021 11:43 pm

Kapwn wrote:I've made a refund in tickets for this scene.


Thank you, you guys the best!

willanarki
Member
 
Posts: 40
Joined: Thu Sep 10, 2020 4:31 pm
Karma: 0

Re: GIO840 4k download corrupt file

Postby willanarki » Mon Dec 20, 2021 3:21 pm

Kapwn wrote:I've made a refund in tickets for this scene.


im happy to discover the cause of the issue after i repurchased the video and tried it with Internet Explorer.

I tried firefox and microsoft edge but the video always ends up corrupt and unplayable.

but Internet explorer on Win10 works ok.

im just happy to report this to you guys for troubleshoot.

dpk333
Member
 
Posts: 40
Joined: Thu Dec 17, 2020 3:31 pm
Karma: 0

Re: GIO840 4k download corrupt file

Postby dpk333 » Thu Jan 13, 2022 2:48 am

+1 am having the same experience


Return to Support

Who is online

Users browsing this forum: No registered users and 51 guests