account blocked

Something not working correctly? Let us know here

Moderator: aleksey_k

kopacs
Established Member
 
Posts: 58
Joined: Fri Jan 22, 2010 8:09 pm
Karma: 0

account blocked

Postby kopacs » Mon Sep 27, 2021 9:07 am

Got this message:

We've detected unusual activity on your account and blocked it.

To restore access to your account you should pass email confirmation.

Confirmation link was sent to your email.


But never got an E-Mail. What to do?

User avatar
Kapwn
Support
 
Posts: 2751
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: account blocked

Postby Kapwn » Mon Sep 27, 2021 4:20 pm

I have contacted the devs about this issue.

It seems your email provider might be the problem and block the email from us.

Have you checked your spam folders etc?

kopacs
Established Member
 
Posts: 58
Joined: Fri Jan 22, 2010 8:09 pm
Karma: 0

Re: account blocked

Postby kopacs » Mon Sep 27, 2021 5:01 pm

Didnt get any mail. And nothing in the spam Folder.

User avatar
Kapwn
Support
 
Posts: 2751
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: account blocked

Postby Kapwn » Wed Sep 29, 2021 2:42 pm

kopacs wrote:Didnt get any mail. And nothing in the spam Folder.

Please contact us via Support page so we can discuss details privately.


Return to Support

Who is online

Users browsing this forum: apollo75 and 31 guests