Account Help

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Daniel_Maia
Junior Member
 
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Joined: Tue Aug 11, 2020 3:46 am
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Account Help

Postby Daniel_Maia » Tue Jul 20, 2021 7:41 am

So I tried to sign up for the $2 trial but I got charged for the 30 day membership.....but to make things worse, you guys are using an email address I dont use anymore.

I need to make sure that my account is only charged the $2 and that my account is NOT SET up for reccuring payment. PLEASE help me here - I cant get in contact with anyone directly
I have tried to stop the reccuring through your qebsite but it says my account does not exist.....this is the worst nightmate that I can think of right now

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Kapwn
Support
 
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Joined: Thu Feb 13, 2014 11:15 am
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Re: Account Help

Postby Kapwn » Tue Jul 20, 2021 12:10 pm

Hello,

you have registered with a different email and made the purchase.

I have actually replied to you via mail, that might be more comfortable platform to discuss this issue than a public forum.

Please check your email.


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