Cancel my subscription  Topic is solved

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Chuck_Taway
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Cancel my subscription

Postby Chuck_Taway » Sun Jun 01, 2025 7:39 pm

I'm unable to get the signin details to cancel the normal way. Probably because I use Google signin. Please cancel my subscription, or assist me in accessing the required support page.

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Kapwn
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Re: Cancel my subscription

Postby Kapwn » Mon Jun 02, 2025 11:16 am

Hello, please check your email for more information.

Your recurring has been cancelled.

Chuck_Taway
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Re: Cancel my subscription

Postby Chuck_Taway » Tue Jun 03, 2025 9:00 pm

Kapwn wrote:Hello, please check your email for more information.

Your recurring has been cancelled.

Sorry, I did not receive an email, and there is no clear indication in the Pornbox UI that the recurring has been cancelled. I'm unable to message you directly, so I have to respond here. I have also messaged support both via email and through the web chat app. I have not received a response. Renewal is less than a week, and I would like to avoid any refund/chargeback situation.

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Kapwn
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Re: Cancel my subscription

Postby Kapwn » Wed Jun 04, 2025 10:07 am

When you click on your username in the top right corner on the main site, then click on the expiration date of the membership, you can find your subscription information.

The recurring is cancelled in any case.

Chuck_Taway
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Re: Cancel my subscription  Topic is solved

Postby Chuck_Taway » Thu Jun 05, 2025 6:12 am

Kapwn wrote:When you click on your username in the top right corner on the main site, then click on the expiration date of the membership, you can find your subscription information.

The recurring is cancelled in any case.

Awesome! Thank you very much. Issue resolved for me.


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