Support chat not working anymore?

[dap-addict]

I have 2 refunds pending and it seems support chat doenst work anymore.

Send in support chat 4 weeks ago:

Hi, please refund me todays LTP471 (https://pornbox.com/application/watch-page/1435773) since its exactly the same scene as LTP394 released 3mt ago.

Sent in support chat today:

Hi, please refund me this scene bought 3 days ago which I already bought in March 2024: https://pornbox.com/application/watch-page/1274322

[Kapwn]

Refunded in tickets

[dap-addict]

Thanks.
But only 1 of these 2 scenes were re-funded.

[Kapwn]

Hello,

For 1274322 there is no cost associated with this purchase on your account.